Shipping Policy

Order Processing Time

It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
Generally, orders are shipped within 2-5 working days of order confirmation/payment. Orders made on the weekends might experience delay.
Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

All orders are free of shipping, taxes and duties.

Warehouse	Destination	Delivery Time	Courier	Remarks
Poland	Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Italy, Lithuania, Luxembourg, Latvian, Netherlands, Portugal, Poland, Romania, Spain, Slovakia, Slovenia, Sweden	3-10 days	DPD/DHL/GLS	Outlying islands or some remote area cannot be delivered. See below for zip codes for non-delivery areas.

You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.

If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours on working days.